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Effective Date: 14 July 2023

Please read these Terms and Conditions (“Terms”) carefully before using our website or website(s) we operate under license (“Website”) and purchasing our dietary supplement products. These Terms govern your access to and use of the Website, as well as your purchase and use of our products. By accessing the Website and placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website or purchase our products.

  1. Product Information and Disclaimer
    1. Product Description: We strive to provide accurate and up-to-date information about our dietary supplement products on the Website. However, we do not warrant that the product descriptions, images, pricing, or other content on the Website are error-free, complete, or current. We reserve the right to modify the content of the Website and product offerings at any time without notice.
    2. Product Use: The dietary supplement products offered on our Website are intended for general health and wellness purposes. They are not intended to diagnose, treat, cure, or prevent any disease. The information provided on the Website is not intended as a substitute for professional medical advice or guidance. Please consult with a healthcare professional before using any dietary supplement products.
  2. Ordering and Payment
    1. Product Availability: All orders are subject to product availability. We strive to ensure that the products listed on our Website are in stock, but we do not guarantee availability. In the event that a product is unavailable after you have placed an order, we will notify you and provide a refund or offer an alternative product of equal value.
    2. Order Acceptance: By placing an order on our Website, you make an offer to purchase the selected products. We reserve the right to accept or decline your order at our sole discretion. If we accept your order, we will send you an order confirmation via email.
    3. Pricing and Payment: All prices listed on the Website are in US dollars and are subject to change without notice. Payment for your order can be made through the available payment methods on our Website. You agree to provide accurate and complete payment information and authorize us to charge the total order amount to your selected payment method.
  3. Shipping and Delivery
    1. Shipping: We strive to process and ship orders promptly. However, we do not guarantee specific delivery times. Shipping costs and estimated delivery times will be provided during the checkout process. Please ensure that your shipping address is accurate and complete. We are not responsible for any delays or losses due to incorrect shipping information provided by you.
    2. International Shipping: We currently offer shipping only within the United States.
  4. Returns and Refunds
    1. Returns: We want you to be fully satisfied with your purchase. If you are not completely satisfied with a product, please contact us within 30 days of receiving your order to request a return. We will provide instructions for returning the product. If this is your first return we will assume responsibility for the return shipping costs and provide you a shipping label.
    2. Refunds: Upon receiving the returned product in its original condition, we will process a refund for the purchase price, excluding any shipping charges. Refunds will be issued to the original payment method within a reasonable timeframe.
  5. Intellectual Property
    1. The Website and its content, including but not limited to text, graphics, images, logos, trademarks, and software, are the intellectual property of Natures Crops International (used under license by SkySail Consumer LLC) and are protected by applicable copyright and trademark laws. You may not use, reproduce, modify, or distribute any content from the Website without our prior written permission.
  6. Limitation of Liability
    1. To the maximum extent permitted by law, SkySail Consumer LLC shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Website or the purchase or use of our products, including but not limited to damages for loss of profits, data, or other intangible losses.
  7. Indemnification
    1. You agree to indemnify and hold SkySail Consumer LLC and its affiliates, officers, directors, employees, and agents harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Website, violation of these Terms, or violation of any rights of third parties.
  8. Governing Law and Jurisdiction
    1. These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of the state of North Carolina United States. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in Raleigh, North Carolina, USA
  9. Severability
    1. If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
  10. Changes to the Terms and Conditions
    1. We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the updated Terms on the Website. Your continued use of the Website after the posting of changes constitutes your acceptance of such changes.
  11. Contact Us
    1. If you have any questions, concerns, or requests regarding these Terms, please contact us via email or via phone +1 833.919.2891

By using our Website and purchasing our products, you acknowledge that you have read and understood these Terms and agree to be bound by them.